Frequently asked questions.

No. Arcade opens in the browser, on a computer or a phone.

An up-to-date browser, a microphone and, if you like, a camera. Today, also Google Workspace to sign in.

Spanish, for now. This site is in English, but the office itself isn’t yet. If your team needs it, tell us on the waitlist.

Email-code sign-in is on the way. Join anyway and we’ll let you know.

Yes, upright and one-thumbed. For long workdays, a computer is better; to catch a meeting from the grocery line, the phone is perfect.

In the pilot we set it up with you. Once you can sign up from the site, under ten minutes.

No. Camera and mic go on when you want, and anyone who’s working joins conversations with their mic off.

Up to 8. In a meeting room, as many as fit in the room. In a webinar, up to 100 attendees.

Yes, with a link, no account and nothing to install. They wait in a waiting room with your logo and only see their room.

Yes: your logo goes at the entrance, at reception and on everything your guests see.

Yes. And even when it’s on, it respects “do not disturb”. Nobody has been hurt, except their pride.

No, and it was designed for the opposite, with Mexico’s NOM-035-STPS-2018 in mind. Outside their hours, the office sends nobody notifications and gives no tokens, it tells you once when your workday ends, and nobody gains anything by staying late.

No. Everyone sees their own workday, which only shows what went well. Admins see the team dashboard, and the welcome tour explains to each person what’s measured and who sees it. Nothing hidden, no leaderboard.

Arcade helps, but the standard asks things of your company that no tool can do for it: a policy, identifying risks and acting on them. Arcade is built not to work against you.

Never. Only room meetings and webinars, and nobody gets recorded without knowing: a notice before entering, a sound when it starts and a constant indicator.

To your company’s Drive and attached to the Calendar event (with Google Workspace). The audio used for the transcript is deleted when it’s done.

No. Neither we nor the services that do the transcript (OpenAI) and the minutes (Claude, by Anthropic): what we send them through their business services isn’t used to train models. They may keep it for up to 30 days to prevent abuse, and then delete it.

On servers in the United States. Each company is its own world: nobody sees another’s office.

No. They can’t be exchanged for money or transferred, they’re never taken away and they never count toward evaluating anyone. They’re for the shop and the team goal.

No. Whatever reflects who you are is free. Tokens are for the cowboy hat.

Launch price: USD 7.50 per person a month ($140 MXN with VAT in Mexico), from 5 people, with a 6-month minimum term.

No. Every level has everything; only the size of the office changes. The only extra is additional recording hours.

Yes, including Mexican tax invoices (CFDI).

Play.Interactive, in Mexico. It’s been our office every day since September 2026, so anything that doesn’t work, we suffer first.